Last updated: June 17, 2025

Welcome to OtenStore (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://otenstore.com/ (the “Site”). By accessing or using the Site, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide Directly

  • Full name, billing and shipping addresses
  • Email address
  • Phone number (optional)
  • Payment information (processed securely by third-party gateways)
  • Order details, product reviews, and preferences

b. Automatically Collected Data

  • IP address, browser type, device information
  • Pages viewed, time spent, referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your data for a variety of purposes, including:

  • Processing orders and managing your account
  • Communicating order updates, shipping confirmations, and promotions (if opted in)
  • Improving our Site, products, and customer experience
  • Preventing fraud and maintaining security
  • Analyzing site traffic and usage patterns
  • Complying with legal obligations

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your shopping cart and preferences
  • Personalize content and targeted ads
  • Understand usage patterns via analytics services
  • Enhance Site performance

You can adjust cookie preferences through your browser. Please note that disabling certain cookies may limit Site functionality.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers to fulfill orders
  • Analytics and marketing partners (only with your consent)
  • Service providers who assist in operating the Site or conducting business
  • Legal or regulatory authorities when required

These partners are only permitted to use your data to perform services on our behalf and are contractually obligated to maintain confidentiality.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure payment gateways
  • Routine security assessments

Despite these measures, no system is 100% secure. You play a crucial role in protecting your own information by choosing strong passwords and keeping login details private.

6. Data Retention

We retain your personal information only as long as necessary for our business operations, legal obligations, or to resolve disputes. Once data is no longer required, it is securely deleted.

7. International Data Transfers

If you are located outside of our primary region, please note that your information may be transferred to and stored in countries with different privacy laws. We ensure that appropriate safeguards are in place to protect your data during such transfers.

8. Children’s Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect personal data from minors under this age. If we become aware of such collection, we will promptly delete the information.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal information
  • Request deletion or restriction of your data
  • Object to processing based on consent or legitimate interests
  • Receive data in a portable format
  • Withdraw consent at any time (particularly for marketing emails)

To exercise these rights, please update your account preferences or unsubscribe from communications.

10. Policy Updates

We may update this Privacy Policy periodically. When changes occur, we will revise the “Last Updated” date and highlight significant revisions. Continued use of the Site after updates indicates your acceptance of those changes.